1. Shipping methods
For international packages, we use EMS, DHL, UPS or TNT.
If the volume is more than 1 sq. m. we may ship by sea.
2. Shipping & delivery time
Generally it takes 4-5 working days to all the world by UPS, 6-8 working days by EMS (except Russia) and 5-6 working days by TNT/DHL, depending on the area you live in.
4. Shipping cost
The shipping cost is calculated in accordance with the weight, so if you buy more you may save more. For example: the EMS express charge is almost the same price for 1 or 5 items per package. With more items per package, the shipping cost may be cheaper per item.
The final shipping cost depends on the weight, delivery method (EMS, DHL, TNT, UPS, or sea transit), and destination country. So it is difficult for us to declare an exact shipping fee before you place an order (the weight of a small lingerie may be about 0.05kg/pc. but a dress may be about 0.3kg /pc). At check-out, you may select the shipping option and if you are not satisfied with our shipping fee, you may cancel your order.
5. Fair shipping deal
It is not our intention to over-charge you on the shipping costs. We offer you a fair deal on shipping as follows:
If we have inadvertently over-charged you by more than 5% compared to the final actual shipping cost, we will refund you the difference by way of a coupon for your next purchase.
On the other hand, if we have under-charged you by more than 5% compared to the final actual shipping cost, we will invoice you for the difference.
6. Local taxes and import duties
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown at check-out. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country’s Customs Department prior to ordering.
Sample shipping rate guide
Country : USA
Weight : 1 kg
|EMS||emsen||26||5 – 7 business days|
|UPS Express||upsen||19||3 – 5 business days|
|DHL||dhlen||18||3 – 5 business days|
|Fedex Priority-US||fedexus||30||3 – 5 business days|
|TNT Global Courier||tnten||52||5 – 7 business days|
|E-package||emsinten||13.12||7 – 15 business days|
|China Post Air Mail||youzhengxiaobaoy||14.48||20 – 60 business days|
|UPS Expedited||upsxpd||18||7 – 12 business days|